Today our partner facing issue in SharePoint 2013 search. The problem is while searching, its showing below message with correlation id
Search has encountered a problem that prevents results from being returned. If the issue persists Please contact your administrator
Correlation ID: c8ce779c-8cd6-e095-163a-5faa3c35abe1
I found in log
Component and System=Query1-623dbcf1-828e-4f73-87cd-7abdd3bc5fd8, Correlation ID=c8ce779c-8cd6-e095-163a-5faa3c35abe1, Tenant ID=00000000-0000-0000-0000-000000000000 Error code=0, Flow Name=Microsoft.SharePointSearchProviderFlow, Operator Name=ParserExecutor, Message=The processing of item fails with error Cannot plan query for index system SP0da3677428f7. Index fragment '0' has no available cells. Cell statuses: [Cell I.0.0 on node IndexComponent1: Cell status is set to 'not available' (cell out of sync or seeding)]
Search has encountered a problem that prevents results from being returned. If the issue persists Please contact your administrator
Correlation ID: c8ce779c-8cd6-e095-163a-5faa3c35abe1
I found in log
Component and System=Query1-623dbcf1-828e-4f73-87cd-7abdd3bc5fd8, Correlation ID=c8ce779c-8cd6-e095-163a-5faa3c35abe1, Tenant ID=00000000-0000-0000-0000-000000000000 Error code=0, Flow Name=Microsoft.SharePointSearchProviderFlow, Operator Name=ParserExecutor, Message=The processing of item fails with error Cannot plan query for index system SP0da3677428f7. Index fragment '0' has no available cells. Cell statuses: [Cell I.0.0 on node IndexComponent1: Cell status is set to 'not available' (cell out of sync or seeding)]
And in the Search administration page "Search Application Topology section, the Index Partition is "x" symbol.
Solution:
We have to run Index Reset and run full crawl.
http://www.thesysadminhimself.com/2013/08/sharepoint-search-index-partition-degraded.html
